Deepak Badiger
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Is there a way to rate it in negative? Even after so many feedbacks nothing has been done. I'm too in the same pool as others. There is absolutely no other way to bypass UAE pass. Unable to use the app to even verify my account. Just keeps giving me error and starts facial recognition without taking my consent and the continue button is already disabled. Anyways, I thought the camera will launch and I will be able to perform facial recognition, however, that too throws error. Simply useless app.
22 people found this review helpful
English Rain
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App crashes on startup Edit - trying again on 28 June 2022 (after 2+ years) & still horrible app. Now it crashes on "create your signing in password" page. Why can't you fix your app? And allow pasting in password field, high time. Edit May 2024 - still very buggy. Doesn't work 80% of time. Sad that this is only login option on many other success now. I wish they fix it before making such big drastic moves.
12 people found this review helpful
Dubai Smart Government
May 23, 2020
Dear Valued Customer, We’re so sorry about that. Please note that the system is under maintenance, please try after some time.
Thanks
Sowmya Rose
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Absolutely disgraceful. App verification doesn't work at all. Then the app suggests physical kiosks to complete verification, none of those locations have kiosks, I tried 7! Why are you forcing residents to use something that doesn't work. Expect better from a system that's supposedly "fully digital and state of the art". If I could give it 0 stars I would. Oh a no point in calling 60051111 either. They've been saying the issue will be fixed in a week or two, for the last 3 months!
192 people found this review helpful