Will Barnz
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Navigation is pretty easy. But like most restaurant apps, some features of in-store ordering are missing, such as no, little, or extra ice, gravy, or sauce on certain menu items. There has been some improvements though, such as they got around to adding drink size options for their combos. One last problem with the app is sometimes, depending on the time too, some locations are tagged as closed when in reality, they are actually still open.
40 people found this review helpful
Flex
App used to be kinda bad, but at least worked. Last few times I've tried to use it, it either won't let me place the order, or it just completely breaks. It constantly gets stuck on a sub option and you cant go back. Such as clicking on a reward or menu item. Back gesture closes the app and reopening it brings it still on sub option. There is no back button in the app. Clicking a new menu tab and going back still leaves it there. I was about to place an order today, but went to KFC instead.
Common Bridge
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This app is a buggy mess. Everything lags and there's constant errors for everything. Items will randomly disappear (or reappear!) from/on your cart, processing payments is a toss up for whether or not it'll actually work, the app says items aren't available through rewards even when it doesn't make sense (how is the chicken sandwich available but not the chicken sandwich dinner? It's the exact same thing but with a side). It's been like this for well over a year, likely longer for others.
146 people found this review helpful
Popeyes Louisiana Kitchen, Inc.
March 21, 2023
Hey! I’m the one who checks up on folks that didn’t love the app as much as they loved our chicken. Can you tell us a little more at popeyes.com/support so we can follow up with you?