Jared Randle
There's something wrong with the app. I restarted my phone, and immediately it's saying that "Shop keeps stopping", without me even launching the app. It keeps throwing up the error message and it's (Just did it AGAIN) making my phone freeze. I tried launching the app to try to fix it, but it immediately crashes or force closes. So, I don't have to open it in order for it to malfunction, and I can't even (and there it is AGAIN) use it anymore. Idk what the issue is, but it's too much (ONCE MORE)
109 people found this review helpful
Hey there! Thanks for taking the time to review Shop. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/bmyj. We'd be happy to take a look at this issue to find a resolution! - Shay, Shop Support
Kill_Hell _Games
Well after having to get a new phone I had redownload this app bc I ordered candy and wanted to see when it would arrive, but when I went to open the app it didn't even stay open for 5 seconds before it totally crashed. So I tried to uninstall and reinstall it six times to no avail. And it's been two days of this app not working in the slightest. It was reliable for tracking and shopping but when the app decides to absolutely stop doing what it's supposed to do, it's trash. I'm upset with it.
17 people found this review helpful
Hey there! Thanks for taking the time to review Shop. We would love to understand the issues you're experiencing with using the Shop app. If you're open to it, please reach out to us here: https://bit.ly/3FAFUbg. We'd be happy to take a closer look at this issue to find a resolution! -Iris, Shop Support
SavedByMusic2012
Loved it for over a year now I'm furious. A little over a week ago Shop decided that every time I tried to open the app that it was going to not only crash before even opening the main page, but that it would consistently show 'force quit?' multiple times. Even though it was not open. So I uninstalled temporarily. Now even after logging in my information is gone, SHOP CASH accumulated GONE, . WHY LOG IN AT ALL?! 100% BS! If I can't figure out how to retrieve it, I'm deleting & changing it to 1*.
2 people found this review helpful
Hey there! Thanks for taking the time to review Shop. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/bmyj. We'd be happy to take a look at this issue to find a resolution! -Don, Shop Support