hello kitty
Ali Express has become misleading, greedy, and deceptive, just like Shein. There will be a price advertised as 99 cents and when you go to your cart to pay for it, the cost is triple what the app advertised, and no explanation for the fluctuation in price. We also used to be able to pay for anything using earned coins, now it can only give you "discounts" (which also doesn't do anything to change the price). I basically have nearly $50 USD in coins for no reason now. Do better.
191 people found this review helpful
Alibaba Mobile
April 19, 2024
Thank you for your feedback. We're always trying to improve our app and customer service to give you the best experience. Before you order, you can review the product details or contact the seller for more information about the product. If you still have questions, please visit our Help Center: https://so.aliexpress.com/s/ByrCmn?
Anmael
I rather like the website, but I find the app harder to search and designed to incentivize impulse purchases rather than planned searches. This is particularly evident when it comes to discounts being put in your face as you shop. Sometimes it feels a little Las Vegas-like. This is better for the website revenue, but not as good for the customer and muddies the shopping experience. That being said, though both could use improvement in both search and filtering, I will continue to shop:)
208 people found this review helpful
Peter Greene
Absolutely one of the worst experiences I have ever experienced in my life with regards to online shopping! WORST. And, I am a 40+ year IT professional. Unbelieveable. Make sure the order total including your sales tax is correct. I would not TRUST IT!!! And,once you place an order, watch it like a hawk because it might get cancelled and refunded 2 or 3 times after it leaves the warehouse. Buyer beware!!!
8 people found this review helpful