4.4
112K reviews
5M+
Downloads
Content rating
Everyone
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About this app

With the CieID app you can access the online services of the Public Administration and private individuals participating in "Enter with CIE".

Activate your CIE credentials (level 1 and 2) on www.cartaidentita.it, open the App and configure simplified access. You will be able to authorize your PC access simply:
- by scanning the QR code from the App that you find on the access request page and entering the CieID app code that you created during device certification; if you have biometrics activated, access is even easier because you can replace it with the CieID app code

or

- by entering your CieID credentials (username and password) on the access request page, you will receive a push notification in the App which you will have to accept using the CieID app code or biometrics.

If you access the online service from a smartphone, authenticate with your CieID credentials or open the App and enter the CieID app code, use biometric recognition if active.

If you have a smartphone with Android 6.0 and later, equipped with NFC technology, you can choose to access with the highest level of security (level 3). After receiving your Electronic Identity Card, open the App and register your card by entering your eight-digit PIN and holding the Card close to the back of your Smartphone when prompted.

The PUK Recovery functionality is also available with the CieID App, for citizens in possession of an Electronic Identity Card who have associated an email address or mobile number with their digital identity.

Accessibility statement: https://form.agid.gov.it/view/e3d9ff97-1d09-48f5-9fb6-f2926bab7f28/
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
112K reviews
Giacomo Rossi
February 15, 2024
Usual Italian stuff. Keeps on repeating the Document recognition. Uninstalled because likely a phishing app.
9 people found this review helpful
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Istituto Poligrafico e Zecca dello Stato S.p.A.
February 15, 2024
Gentile utente, può fornirci nello specifico una spiegazione dettagliata del problema per poterle dare un'assistenza adeguata o ci scriva a cie.cittadini@interno.it allegando uno screenshot o un video dell'errore?
Shabir Hussain
April 3, 2023
Hi. It's very annoying and time-consuming to scan your card with NFC after each and every login. If I registered my card with my device, why I have to repeat all the steps over and over again for every site to enter with CIEID. Rather SPID once install and configure is much easy and fastest way to enter any site. Sorry but poor experience got and disinstalled it. Thanks a lot.
45 people found this review helpful
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Istituto Poligrafico e Zecca dello Stato S.p.A.
April 6, 2023
Gentile Utente, la ringraziamo per la segnalazione, cercheremo di migliorare il servizio prendendo spunto dai vostri suggerimenti.
Karen Tasso
June 16, 2023
An app that's made for you to login on government service pages. That means: burocracy for nothing. They could have made a website that recognises your ID. They could have just made it simple for you to have a normal login with your id number or codice fiscale number. But no. They had to complicate things and connect the website to the app, but the website doesn't recognise it and keeps telling me that there's no app installed. Ridiculous. People like to complicate things that could be simple.
34 people found this review helpful
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Istituto Poligrafico e Zecca dello Stato S.p.A.
June 19, 2023
Gentile Utente, utilizzi il browser Chrome e non attivi la modalità in incognito. Nel momento in cui si presenta la pagina di errore, prema sul pulsante dello store e poi “apri” all’interno della pagina dell’app. In alternativa può provare ad utilizzare il flusso in modalità desktop+smartphone https://www.youtube.com/watch?v=yJg9BC2hPt0.

What's new

In questo aggiornamento abbiamo risolto alcuni bug e inserito dei miglioramenti sulla base dei vostri suggerimenti.