POLA（ポーラ公式アプリ）

Thank you for your continued patronage of POLA.



POLA offers a wide range of services, including beauty information tailored to the seasons and daily feelings, various content that will enrich your everyday life, accumulation and reference of skin analysis results that can be received in-store, and notifications of advantageous campaigns. service,
You can access everything from this app.

◆Hada Navi (NEW)
Just by answering a few simple questions, we will send you special beauty information just for you twice a week, tailored to your skin concerns, season, region of residence, etc.

① Notify you of the best information from the vast amount of beauty information stored by POLA

② Understand the care index in your area

③Video introducing care methods that you can put into practice right away

*Available only to those who have downloaded the app > registered as a member > logged in.

◆Event/Campaign Announcement
We will inform you about various events held by POLA and advantageous campaigns such as sample presents.
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◆“POLA Premium Pass” My Page
You can view your "POLA Premium Pass" My Page from the app.
Tap the "My Page" tab to register/log in to My Page.
You can check your miles and purchase history on My Page.

*To view My Page, you need to register for POLA Premium Pass (register your customer information).

◆Skin log
You can check the skin planning results analyzed at the store (skin log) at any time on the app.
Two years worth of data can be retained.
Look at the changes in your skin due to the environment, such as the season, lifestyle, and physical condition, and use it to create the best skin possible.

①Confirmation of skin planning details
You can check the counseling content and analysis results that you saw at the store.

②Recommended item information
You can check the characteristics, usage, and ingredients of recommended items based on the analysis results.
*You can also check the changed items at the in-store fitting.

③Personal care advice
You can see advice on lifestyle and nutrition based on the analysis results, as well as precautions for beautiful skin in your area and environment.


◆Information content
We will provide beauty information that matches the seasons and daily feelings, as well as a variety of content that will enrich your daily life.


◆Digital membership card
When you register/log in as a member, your digital membership card will be displayed within the app.
Please use it when shopping.


If you have any opinions or requests regarding the POLA app, please contact us at the following contact point.
We will use this as a reference when improving future app updates. Thank you for your understanding.

https://www.pola.co.jp/ec/contact/contact.aspx?type=CS