3.7
101K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Caixa's Homebanking App that allows you to access a large number of financial operations in a simple, fast and secure way.

With this App, you always have Caixa at your fingertips, 24 hours a day. You can access your accounts, Caixa and other banks, make or schedule payments, transfers and much more.

• Pay in store with your cell phone, using QR Code, NFC or Google Pay
• Perform actions through voice commands with the Digital Assistant supported by Artificial Intelligence
• Add current accounts you have in other banks and get a global view of your balances and movements
• Validate payments for online purchases by card
• Send money, withdraw or pay through MB WAY
• Make transfers to cell phone contacts
• Subscribe to Caixa products without going to the branch
• Speak to your Dedicated Manager or Commercial Assistant

Usage experience:
• Home page with easy access to day-to-day operations
• Permanent navigation bar, so you don't miss any important notifications
• Intuitive menu, to quickly find what you are looking for

Keep the app always updated and share the Caixadirecta App with your friends or family and use the "Feedback" button, available on the APP, to help improve your experience.
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
98.3K reviews
Tiago Levita
January 24, 2022
This app looks like a pre-smartphone app. Its UI is awful, erratic and misleading. The login, when it works, will issue popups saying "sucesso" and "insucesso" in a 10 cycles loop. The fingerprint setup will also create a "sucesso" and a "insucesso" 10 cycles loop popups but, in the end, it won't work. I can't trust an app that works just as bad as this one. For sure, if this login/fingerprint "works" like this, I can imagine how easy should be to hack this app and have unauthorized access to our bank accounts. Oh, this is NOT a support request so don't come asking me for more details. You have all the details here if you want and know how to fix these issues.
10 people found this review helpful
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Caixa Geral de Depósitos, SA
January 25, 2022
Hello Tiago Levita; so that we can help, we ask you to send us information about this situation to the e-mail Caixadirecta.app@cgd.pt, indicating your contract number and the version of the operating system. Caixadirecta support.
Endless_Universe
April 21, 2024
One of the worst banking apps ever, lagging behind modern technology and services level. No operations notifications, no easy navigation, no warning of "no service" periods, this app doesn't let you know ANYTHING. Bank support is conducted via messages, not chat, it takes days to reply. I feel terribly sorry for Portugal if they have their leading bank's app like this.
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Caixa Geral de Depósitos, SA
April 23, 2024
Hello Endless_Universe, the opinion of our Customers and users is important to us, we hope to continue improving the Caixadirecta APP in order to optimize your user experience. If you wish to make a suggestion for improvement, we inform you that it will be analyzed in future versions of the Caixadirecta App. Caixadirecta Support
nuno farizo
January 8, 2024
Very slow, and sadly since the closing of the DABOX app, features like adding a revolut account, defining gains as reimbursements and telling the app the spending it refers to, have been lost. Even the features that do work are really unreliable and slower than before. It feels like an easy cash grab from cgd's part, without any care for their customers. Dabox also had great graphs showing every detail, it was a great app, one that could only be truthfully replaced by an exel sheet.
15 people found this review helpful
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Caixa Geral de Depósitos, SA
January 9, 2024
Hello nuno farizo, we suggest updating to the latest version. If the situation persists, so that we can help, we ask that you please send us information about this situation, to the email caixadirecta.app@cgd.pt, indicating your contract number and the version of the operating system. Caixadirecta Support

What's new

Nesta versão introduzimos correções e melhorias:

- Disponibilização do Saiba Mais - Seguros Trabalho Doméstico

Garanta que tem sempre a versão da sua APP atualizada para ter sempre uma melhor experiência de utilização.